I use Windows XP 2002 and the last scan I did with avast showed I had a win32 trojan.gen virus. Can anyone tell me how to get rid of it. Also is this why Word is playing up? Changes that I make to my documents seem to dissappear when I try to save them. Please help!
Hi evot,
Welcome to the forum.
Please help us help you.
What version of Avast! are you using
What vps version?
What exactly is the error message? (If you are getting one.)
The path and filename is of great help.
etc. etc.
The more info you supply, the easier it is for us to solve your problem.
Hi, thanks for the welcome.
I’m not sure if the following details are what you need but here they are anyway.
Avast version:4 Home
VPS: 0512-2
Virus chest infected files -
Name: 40138238-0cad-4abe-8d6f-2ed117
Location: c:\ProgramFiles\MicrosoftAntiSpyware\Quarantine\61ccf19-cf18-47193-98e6-e1a211
Virus: Win32Dialer-349[Trj]
Hope this helps cause I’m totally lost!
evot, I posted an answer for you in another thread… Seems that you started two for the same problem.
Please, open just one thread for receiving help. I think the other is on ‘Virus’ board 