I have a WD My Passport USB drive, but it is impossible to ‘eject’ it via the system tray in Windows.
Even the WD Quick View program doesn’t work, neither do other USB removal programs that I’ve tried.
The Avast avastSvc.exe, in the list of running processes, is locking the drive but I get an ‘Access
Denied’ message when I try to close it. Can it be done?
Did you try to set it offline and then eject it via system tray icon ?
This is for Windows 8, but it is the same for Windows 7 :
http://www.eightforums.com/tutorials/53106-disk-set-offline-online.html
I see that there’s a note on that tutorial that says “Removable media cannot be taken offline. They can be ejected or disconnected instead.” A lot of people are having this problem with the WD My Passport drives, and they’re resorting to shuttting down their PCs then removing the drive’s USB connection.
I did it once or twice because external Samsung disc was locked by Windows Explorer (probably).
I think it is safe to set external disc offline.
There are also 2 ways to eject an external drive.
1. via the system tray:
http://screencast-o-matic.com/screenshots/u/Lh/1470774613056-75827.png
2. Via Explorer - Right click on the Drive and select Eject
http://screencast-o-matic.com/screenshots/u/Lh/1470774713719-27387.png
I’ve always found when the system tray icon method doesn’t work, the Explorer method does.