how do I cancel Auto-Renewal

General Topics
1

hey

how do I cancel auto renewal?
2 weeks ago out of nowhere avast took some money out of my paypal account, so I want to cancel this or I want my money back
I already went to avast-eu.nexway.com but my email adress is not in the database?
And I do not have the original email when I first bought avast.

help me thx

2

Orders and Renewals - FAQs https://support.avast.com/en-eu/article/Order-Renew-FAQ

3

I already been to the link you give me
I already been to avast-eu.nexway.com
but my email adress is not in the database…

4

Then use the contact avast button

5

https://support.avast.com/en-us/contact/sales_refund/

6

aww thank you, refund would be nice :slight_smile: