First, I’m an Avast user and not an Avast Team member.
You don’t say where you have tried/visited, so it is hard say where to look, but you can try this:
Cancelling automatic renewal of the Avast subscription
- See https://support.avast.com/article/account-unsubscribe/#pc
- or https://support.avast.com/article/35 ,use the primary link for advice.
- Also see https://support.avast.com/article/Unsubscribe-FAQ/#pc