I had the Free Avast over a year ago. Then I upgraded to the Paid subscription $30… I thought it included a VPN but it did not and anything really useful required an additional PAID Subscription so I ‘Thought’ I canceled ‘Auto Renewal’ … found another suitable program for my needs (Norton 360) I AD to UNINSTALL AVAST to run Norton… so I did.
About two Months ago I received a Credit Card charge for approximately $80 for ‘Auto-renewal’ through my Wife’s PayPal. I disputed the charge showing I had cancelled before the 60 Day period was up but have gotten no reimbursement through PayPal or through Avast. I recently ‘inherited’ a Laptop and decided I would go ahead and Install Avast on this… since I HAVE ALREADY PAID $80 for it. I Logged into My Avast account… it now shows…NO Paid Proscription? GREAT!! NO REFUND…NO PRODUCT and NO WAY to CONTACT to get this resolved! I am 65 years Old …on Social Security and cannot AFFORD this type of unexpected COSTS? ANY Help to Contact Avast support or Administration would be GREATLY APPRECIATED! Thank You.
Contact Avast Support
https://support.avast.com/en-us/ 