Apparently if I have any billing issues I need to create a ticket. I was wondering how I do that so I can talk to someone about it.
Thanks.
Is this the only way to talk to billing or is there a live chat? Every time I have created a support ticket in the past nobody has responded.
Live chat is only for business users, you need to create a ticket.
Do you work for Avast? I just said they don’t respond.
After creating a ticket mention the number here.
They will respond.
Do you have the ticket number(s) ?
Hi Aaron2,
I didn’t find any ticket in our system sent by you. That being said, I did find few messages sent through the Feedback form. Please be aware, as it is indicated within the form, that we will not reply to messages sent through the Feedback form.
Be sure that we always reply to all the tickets created through https://support.avast.com
I submitted a ticket about 2 hours ago.
Post your ticket-ID.
Moroni posted at 22:54
Aaron2 posted at 23:07
Seems to me that if it was about 2 hours ago, Moroni would have found the ticket.
Found a ticket, ID 353103 
It’s a start ;D
Yes I am lying I did not start a ticket… What kind of forum is this? Is someone going to help me with my ticket or not?
What kind of forum is this? Is someone going to help me with my ticket or not?Moroni has found your ticket (Reply #11) but is on vacation so a reply may be delayed ... if he is the one that reply to it
Ticket is handled as first in / first out. If you create a new you are put back in line
Ticket are usually responded to in 5 to 10 business days