on incoming emails or outgoing Avast 4.5 pro is not attaching the signature to each email like I set in the settings. Can anyone help me to get this working?
Im using Thunderbird 1.0 and WinXP pro sp2
By any chance, do you have a signature file set up in Thunderbird?
And you have confirmed that “Insert Note in to Clean Message” has been checked ?
And that you have chosen “Scan Incoming Mail”? in the Internet Mail Resident scanner not Outlook/Exchange, right?
Hi!
I’ve got the same problem - avast does not seem to scan my mail. The counter for the scanned mails always is 0, and no “clean”-signatures are pasted into the mails.
my setup: Thunderbir 1.0, avast 4.5, WinXP Sp2
btw, I do not use any signature files in TB.
Greets,
Jander
You have confirmed that Internet Mail is running? POP is set to Scan Incoming Mail
Insert note into clean messages is checked. Have you looked at the format of the Notes? Maybe it was deleted somehow.
All the settings mentioned by you are correct on my system.
I’m not qualified, but MAYBE just a repair of Avast? Have you tried that? Control Panel Add/Remove and when you choose Avast, it will give you the option for a Repair.
What email is your TB receiving/sending. (hotmail, yahoo, isp etc)
–lee
@ MarcZ: could give that a try, but I’ve already reinstalled avast - o luck. so I think repair would not help me…
@ lee16: GMX mail (pop3/smtp)
Setup the mail as if Avast isn’t there. Avast should take care of the rest automaticly.
You can test it with the eicar test file.
I don’t know GMX, but remember that Avast does not support ssl.
Also check your settings for authentication if that is required.
What port are you using in Thunderbird for GMX mail?
–lee
I use Port 995 for POP, and port 465 for smtp
additionally, I use SSL and secure authentication (on both).
Well first of all you would have to set avast up to scan port 995.
But unfortunately avast can’t scan SSL encrypted mail right now, I’m told it might in the future though.
I have been told you can use a program called “stunnel” (see link below) to unencrypted your email so avast can scan it, but i have never tried it myself.
–lee
THANXXX A LOT!!!
I just deactivated SSL - and now, my incoming and outgoing mails are scanned + the avast-signature is added!
Hello,
My email, which is based in outlook but I also use thunderbird, is sending out a signature at the bottom of each email. I would like to remove the signature but both my outlook and thunderbird accounts have no signature set up in them. I know that avast added this signature to my email so I’m thinking there must be a setting somewhere in avast that removes this? I also want to add that i still want avast to scan my emails, I just don’t want the signature.
Any ideas?
Thanks so much!!!
A-ha! Just after posting this I found the solution. If anyone is interested the steps are:
Go to the settings tab in your avast anti-virus application
Click the Active Protection tab on the left hand side
Click the settings button on the mail shield tab (directly to the left of the blue ON button)
Click the Behavior tab on the left hand side
Under General there are 4 settings that you can check, the third one in the list says “Insert note into clean message (outgoing)” If you want the email signature in your emails, check this, if you don’t want the signature, un-check it!
Thanks for the clear answer, kitto! 
But note to Avast!: I’ve now deactivated the signature notice in my outgoing emails, BUT I’d be happy to include it if it was TEXT-ONLY! I read most email on my Android phone (as do many of my correspondents), and I BCC my mail to myself. When I get one of those emails, it always has a button “Show Pictures”, even if the actual email is text only! It’s only to get rid of that #$%^& graphic logo, that I’ve deactivated the whole Avast! signature notice.
Is there any way to make it a text-only notice?