How do i get rid of RelevantKnowledge that keeps popping up?

system · 2015-05-17T04:07:23.000Z

Avast says i have a browser add on named relevant knowldege how do i get rid of it?

system · 2015-05-17T04:10:42.000Z

What browser do?

system · 2015-05-17T04:14:05.000Z

i did a browser clean up search and it says i should remove relevant knowledge. so i pressed remove and did another search but it stilled popped up. i tried looking for the rlvknlg.exe file on my computer but i cant find it.

Eddy · 2015-05-17T04:15:26.000Z

https://forum.avast.com/index.php?topic=53253.0

system · 2015-05-17T07:07:46.000Z

file:///D:/users/bezeer/downloads/frst.txt

file:///D;/users/bezeer/downloads/addition.txt

system · 2015-05-17T07:10:34.000Z

Attach here logs

system · 2015-05-17T08:55:15.000Z

oh thx lol i put them

system · 2015-05-17T09:00:35.000Z

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
bitsadmin /reset /allusers;b
ipconfig /flushdns;b

[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

system · 2015-05-17T10:10:27.000Z

ok i did it

system · 2015-05-17T10:15:20.000Z

How is the situation now?

system · 2015-05-17T10:51:36.000Z

it still says it has detected one or more toolbar protectors on my system - relevantKnowledge

system · 2015-05-17T10:58:25.000Z

Your system is clean, this is a false positive Avast alert.

system · 2015-05-17T11:04:16.000Z

ok thank you for the help

system · 2015-05-17T11:06:26.000Z

The following will implement some post-cleanup procedures:

Download DelFix by Xplode and save it to your desktop.

[*]Run the tool by right click on the
http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.png
icon and Run as administrator option.
[*]Make sure that these ones are checked:

[]Remove disinfection tools
[]Purge system restore
[*]Reset system settings

[*]Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:[B]DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

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