system
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Thanks for the reply.
I don’t have another ant-virus program installed and as far as I am aware I have fully downloaded and installed the 4 Home Edition . The virus cleaner is a separate download and this is the one that I have trouble running.
My dilemma is I can’t work out if I have this worm that I have been told I have and what damage I should be looking for. My anti-virus scanner gives me a clean bill of health and the virus remover doesn’t run.
Look forward to any advice.