Please forgive my ignorance…I’m just not sure what to do because I don’t see an option to ‘repair’, ‘fix’ or ‘remove’ a virus like most software programs have. It appears I have a Win32:Trojan-gen virus and an alert is popping up every 60 seconds or so. It has gotten to the point that I have to silence Avast because it’s popping up so much and I don’t know how to fix this or what to do. Please help!
It appears I have a Win32:Trojan-gen virus and an alert is popping up every 60 seconds or sothis has nothing to do with that the file is in chest..... but that avast is not able to remove it all anyway you have symptoms of Siref rootkit
Follow this guide and attach the following logs (not copy and paste) http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Malwarebytes
OTL
aswMBR
when done a malware specialist will help you
Welcome to the forums, smathurin !
Just for a little more info, if a file is in the chest, it will not be causing alert pop-ups. And while Win32:Trojan-gen virus might indeed be in the chest, there is/are other problems causing the pop-ups.
So, follow Pondus’ suggestions and someone can help you.