How do I shutdown Avast for Windows System Restore?

I want to do System Restore to the oldest Restore Point available, in order to get rid of a virus affecting my Windows Live Mail (no start up or freezes when it does start up after fresh reboot)

Windows 7 says cannot do restore because of antivirus running, shut it down!

http://members.tele2.nl/galien8/Images/sr_error.jpg

However checking my Avast installation, System Restore had all ready shut it down it self?

http://members.tele2.nl/galien8/Images/sr_avast_status.jpg

ANYWAYS SYSTEM RESTORE DID NOT SUCCEED. WHAT CAN I DO? IS THERE A SHUTDOWN BUTTON IN AVAST FOR THIS? MUST I REMOVE AVAST FIRST THEN RESTORE THEN INSTALL AVAST AGAIN?

you cant remove virus with system restore (if only it was that easy) at best you just disable it from running

start a topic in viruses and worms forum section and follow instructions

Logs to assist in cleaning malware https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs … (3 logs total)

I did system restores many times, for other issues then virus suspicions, with any of the free and paid subscription Avast internet securities running, never a problem, on several computers. Is this failed system restore also an indication for a virus nestled in my PC?

before you do system restor it is adviced to turn off avast self protection, if not avast install sometimes is damaged

I wouldn’t use System Restore in a million years !
I am still frustrated when I think back when I tried it on XP :stuck_out_tongue:

It is much better to make separate ( not incremental ! ) System Images ( for example every week ) and save them on an external Harddrive :slight_smile:

Greetz, Red.

I had a blue screen of death some weeks ago installing OFFICE 2007 Microsoft Picture Manager from official microsoft.com domain, it worked anyway after reboot. So I thought what the heck. However Microsoft said this would never occur in Windows 7, indeed never had this before!

Also I opened a hyperlink in an email yesterday, from someone I do know personally from one business talk, I am not certain if I can trust him, but I thought again what the heck, you got to trust somebody, so I opened the hyperlink, site was somewhat out of context what we discussed, if bogus was done very professional qua web design. Problems with my email started.

QUESTION: One can get a virus from visiting an infected (intended as bonafide and unaware or as willingly malicious) site?

3 different problems - different bevaviour as you wrote in #2, blue screen and email - that seems serious.

I would like to install the system new from scratch.

Yes the ultimate solution, last time was November 2014, hell of a job, I got a lot of settings, tweaks, (email) accounts, password cookies and applications I need to redo for restore factory settings OS. Takes me two days min >:( I thought “virus” could be side effect blue screen or malicious hyperlink in email, which could have been send unknowingly and unintended by the business acquaintance, moreover website when malicious can be removed or changed to normal behavior again by the way in the mean time, there is no way to be certain that it spread malware

Yes you are right! My brother who is a system administrator also always says that to me. But I can’t bother him to much :frowning: can you give a low cost or free method, would be nice if this was build in Windows 7 out-of-the-box or bonafide open source solution, please give Google long tail keyword (no hyperlink :D) and I look it up

http://windows.microsoft.com/en-us/windows/back-up-programs-system-settings-files#1TC=windows-7

Greetz, Red.

Scenario A:

  • Installation of Office 2007 extra software which lead to blue screen, caused unstable system
  • Windows Live Email got corrupted a couple of weeks later?
  • Windows Restore did not work because AVAST auto defense, also called auto protection, option was not used
  • AVAST got also corrupted because of failed Windows Restore
  • Windows Live Repair in Programs / Control Panel worked, email worked again
  • Reinstall AVAST, worked again

Scenario B:
Virus from the hyperlink, corrupted Windows Live Email, Avast did not detect

Scenario C
Somebody meshing with my system, corrupted Windows Live Email, Avast did not protect

i gave you instructions above, how to get diagnostic logs and attach them here …

If you don’t want to bother with a clean install, then running these programs and attaching the logs is the easiest way to ensure your system is clean. If not, then a certified malware expert will come in and, from the information in the logs, propose a cleansing fix or two to rid your system of malware or viruses.

Don’t click links in any email without checking with your source(s) first. That would be true for UPS, FedEx, your bank, and your colleagues, or family or friends. Always better safe than sorry.

I have an interest in this thread, because I have just tried to do a system restore on Windows 10 and it fails at restoring Avast Definitions. I did disable the self-defence module, but it still fails.

Any thoughts?

Did the restore work ? I have noticed this, and it appears that it is just the definitions that are not restored. The rest of windows restore worked as advertised.

System Restore by default is turned OFF in Windows 10. Make sure that you turn it on if you intend to use it.

The restore only partially completed.

A System Restore either completes or fails. If it fails you get a message to that effect.
There isn’t any partial restore of a restore point.

You are correct, strictly speaking, the restore did fail, but you’d expect from that statement that no changes were made and the system state was the same prior to carrying out a restore.

However, on inspecting the program list and checking the drivers, I have to conclude that the restore partially failed at the point where it was trying to delete and restore the previous versions of the Avast definition files, because the program I installed is missing.