How long is it supposed to take for avast to respond to a support request SOLVED

Avast Free Antivirus / Premium Security
1

Starting to wonder after sending it on Tuesday 14th and no replies. Maybe it did not send…am I supposed to receive an email from avast that tells me they received it? ???

Sorry…made a typo. :stuck_out_tongue:

2
  1. There has been no “17th” on a Tuesday this year…so far.
  2. Have you tried to re-send your support ticket.
  3. As far as I know avast does send an email reply.
3

Don’t hold your breath.I sent a support ticket on May 4th and never got a reply,
seems to me this service is non existent.

4

Great anti-virus with no support? :frowning:

5

[REMOVED]

6

I think you’ll find it won’t make any difference.

7

Never mind, setting it to emergency would not be possible anymore and would be a stupid decision. I think the reason why it did not send was because they were updating the support system. I re-sent using their new support thingy and I like the interface. :slight_smile:

Thank you, tommytinkroom.