How to clean external hard drive?

Avast Free Antivirus / Premium Security
1

I’ve just run my first scan with Avast and all my infections are in my external hard drive. When I try to use Delete I get this message:

Failed to delete /Volumes/G-DRIVE slim/Backups.backupdb/Kylie’s MacBook Pro/2013-06-21-115749/Macintosh HD/Users/KylieH/Library/Mail/V2/POP-kylieh@communitysolutions.ca@pop.communitysolutions.ca/INBOX.mbox/761886C8-0963-4DF6-A630-6F844BFB2880/Data/1/2/2/Messages/221928.emlx.

Help,

Kylie

2

Hi,
i would recommend that you just delete these and create a new backup if possible. Thats an email inside a backup thats detected. But you better ask in the mac section of the forum, can be found on the start page avast for mac.:slight_smile:

3

Is this specifically a MacBook Pro and avast for Mac or also running BootCamp and that was the scan run in windows (bootcamp) ?
If it is relating to avast for Mac, then this really should be in the avast! for MAC sub-forum (more direct knowledge for Mac version of avast), as this side of the forum is for the windows version of avast.

In any case I certainly wouldn’t recommend deletion as this appears to be within a MacBook Pro email folder (likely to be an archive file, INBOX.mbox) and you could lose the emails within this inbox.mbox file. This alert is in/on 221928.emlx in the inbox folder. At least that is what I think from your message.

You don’t say what the avast detection was (e.g. malware name) ?
What scan was it that you were running ?

4

[quote author=DavidR link=topic=145810.msg1058093#msg1058093 date=1391441522]
Is this specifically a MacBook Pro and avast for Mac

Yes, sorry. Will re-post in Mac section.

You don’t say what the avast detection was (e.g. malware name) ?

JS:Blackole - DT [Expl]
JS:lframe - AIQ [Trj]
JS:Redirector - AID

etc. etc.

What scan was it that you were running ?

I was doing the full scan for the first time, with my G-Drive plugged in.

Thanks,

Kylie