I need to find out how to completely disable avast. I need to install maya 2015 for college and avast is causing install issues. The error message I get according to the autodesk support site is because avast is on and disabling all shields doesn’t allow the install to work. I need to disable and completely shutdown/exit avast for the installer to work and i’d like to not have to uninstall and reinstall avast.
Help would be appreciated.
Please provide more details.
What os/sp?
What exact version of avast?
What exact install issue(s)?
etc. etc.
8.1
internet security
http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-Source-file-not-found-93437458-FD45-41D9-8F2E-8B4F60CF9356-dll.html
So I need to find how to disable avast and can’t seem to find one other than uninstalling.
Tried to disable all shields but that didn’t seem to be enough.
Are you getting a message from avast when trying to install?
If not the problem is with Maya and they should fix it.
It seems avast sees bifrost which is part of the install files of maya as a false positive and deletes the files while you are downloading them so the installer downloads corrupted.
It seems avast sees bifrost which is part of the install files of maya as a [b]false positive[/b].............and what does the avast message say?
Avast never pops up any message telling me it has deleted anything, just leaves me in the dark that it’s deleted files.
if avast see it as a False Positive as you say, then there should be a detection popup warning
Theres 2 things floating around the net one says it sees it as a false positive and the other says avast blocks the dll from unwrapping.
As you can see in the link I gave autodesk points to it being avast’s fault and tells you to disable avast. So given that its labeled by them as avast’s fault they won’t help you other then pointing you to avast for a fix.
how big is the install file?
In addition to disabling the shields go into go into Settings then Trouble Shooting and uncheck Avast self defense mode. Some software does need Avast fully off to install without problems. Just reenable all of them after the install. If possible disconnect from the internet when you turn off the avast.
Joe
you can test file here www.virustotal.com (max 128mb) / www.metascan-online.com (max 140mb) if tested before, click rescan for a fresh result
you can report it to avast lab so thay can have a look https://support.avast.com/
Its an installer that downloads the almost 4 gig of files after you run the first 11mb file so I can’t upload it and I can’t disable the net after disabling avast. Thanks for the self protection module info Joe 
It’s gotten past the stopping point now and should finish installing in 2 minutes
I found some info about this. Hope this will shed some light https://forum.avast.com/index.php?topic=159548.0 and http://forums.autodesk.com/t5/installation-hardware-os/maya-2015-install-fail/td-p/4969304