How to disable the Privacy Advisor?

Avast Mobile Security Avast Mobile Security for Android
1

Hi,
a scan of the Privacy Advisor slows my phone almost to a deep sleep.
How can I stop this scanning?

2

You can disable scanning in the AMS settings…

3

Really sure?
I searched several times, there is no possibiltiy to deactivate this in the free version.

I can only deactivate virus scan and PUP detection.

4

Can’t you disable advisory notifications?

5

Of course I can disable the notification, but I want to disable the automatic scanning. My smartphone is almost blocked for (exact) 7 Minutes during scanning of 150 apps.

6

I also want to be able to disable the random app scanning of privacy advisor.

7

I notice I get random Privacy Advisor scans also…kind of annoying. I have also seen it start Privacy Advisor scans when I open the GUI…seems like that shouldn’t happen unless the user also hits the Privacy Advisor tab within the GUI, right? I can hit cancel and it stops, but still bothersome. Is there a threshold of time or after certain apps get updated that triggers these scans on top of the regular Avast scanning of apps when activated/updated? If you let Privacy Scan complete (as if it were building a full list of apps) will it stop starting these random scans?

It’s all very random or I would send a log into Avast.

Thanks.

8

The random scans do not stop if you let privacy advisor complete.

9

Hi,

that depends on how you define “random”. It should scan:

  1. Installed/updated app, at the same time the virus scan scans the app.
  2. When you enter the Privacy Advisor from the dashboard and the information might be outdated, a full scan of all apps is performed. The information might be outdated usually once or twice a day.

Filip

10

We do not want this to occur automatically, a checkbox (as in virus scan) would be the solution.

Not every user has a quad score cpu smartphone with > 2 GHz :frowning:

11

I have dual core 1GHz and it’s fine :slight_smile: But I understand what you mean. It might be changed sometimes in the future, but no promises.

Filip

12

It also scans randonly when you just open the GUI. This is something we don’t want also. Thanks.

13

When you open the dashboard? You see the scanning progress from Privacy Advisor and you can’t access the dashboard?

Filip

14

Not every time. But after a period of time has passed and you open the dashboard, the Privacy Advisor scan starts on its own. You can still access the Dashboard but the scan is running.

15

OK, and how do you enter the app? Via the usual icon on your desktop/your app list, via notification or…?

Filip

16

I use the icon in the App Drawer.

17

Filip:

Regarding the Privacy Advisor starting to scan when opening GUI after accessing through “desktop” icon, I was able to replicate the issue. I went into the GUI a couple of times and the Privacy Advisor started scanning each time. Hopefully that action provided enough info in the log I sent into Avast via the bug reporting in GUI that you can see what we’re talking about. Below is the auto-reply ID# I got in my email. Hope that helps.

Ticket ID: RCG-249-46563
Subject: AMS Feedback MS_F 3.0.6572 - Feedback
Department: AMS Feedback
Type: Issue
Status: Open
Priority: Normal

18

Latest update did NOT fix Privacy Advisor starting scans randomly when accessing GUI.

Maybe somebody else experiencing the same problems could send in a log also to see if this annoyance can get fixed.

Thanks.

19

Is it still an issue?

20

Looks like Privacy Advisor is not scanning now when accessing GUI. Got in and out of GUI a few times without an issue.

Thanks for fixing.