Hello, i just install Avast Free Antivirus program version 21.1.2449 and my camera is stop working exactly since then. the lights is still on, but i cannot get my camera working in googlemeet. tried to uninstall avast but it is still not working. tried to upgrade with trial, but my master card is rejected (from avast website, it is said to change option from privacy->webcam shield, which is not enabled in my avast free version)
what should i do?
thank you
Hi, there’s no webcam shield in Avast Free.
yes i know about that. but my webcam stop working right after i install avast. the driver is fine and camera is still detected by browser. is there any way to try this trial so i can somehow set all cam shield protection off(tried 2 mastercard, both failed), i dont know if i even need to do that so my camera can work again? or is there some other way to enable it again?
You don’t need any CC for a trial, see: https://www.avast.com/premium-security#pc
hello, im impressed for such a very fast reply
i’ll try that
thank you very much
If you’re using windows 10, type Camera into the search bar and you should see this:
https://d1ka0itfguscri.cloudfront.net/Lh/2021/03/02/15/02/crenonWGBO/preview.jpg
Select Camera
https://d1ka0itfguscri.cloudfront.net/Lh/2021/03/02/15/09/crenoQWGpO/preview.jpg
That should open your cam.
You’re welcome. See if Bob’s reply helps.