An audio advertisement begins playing randomly from Healthy Nation although, I cannot locate where it is coming from. In addition, my Chrome browser has been running really slow yet, I’m not sure that these two issues are connected.
Thank you for any support someone may have!
follow this guide and attach (not copy and paste) the requested logs http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Malwarebytes
OTL
aswMBR
when done, removal expert will be notified and check the logs…
Thank you sooo much!
Monitoring …
They are few documented simular cases, i can’t recall the source of problem.
Random sounds plays only when browser is active or no rules?
Pondus or anyone,
I followed the suggested process by Pondus and now have the generated reports. Where do I send these or what do I do with these now? Pondus stated that an expert will review them although, I don’t know how to submit them.
Thanks for helping out a real “newbie”!
Hi,
Attach logs here. I will review and analyze attached logs. Based on logs I know how to deploy some malware removal tool or it’s script
http://www.mcshield.net/personal/magna86/Images/avast%20attach%20post.png
follow magna86 instructions, he is the one that will check the logs and fix whatever he may find 
Magna,
How I am unable to use the form you provided unless I am not understanding how to.
Dust
Hi Magna,
I’m learning :o
I hope this reaches you & you are able to review these files.
Thank You!
Duster
And the other two?
Magna86 is probably in bed now so check back tomorrow
Lots…lots of crapware …
Can I get an answer from you at my question? 
Step#1
Download AVG uninstall tool from here. Run the tool to remove some leftovers …
http://singularlabs.com/uninstallers/security-software/
Step#2
[]Download AdwCleaner (by Xplode) on your desktop.
[*]Launch it…
[*] Click on the [Delete] Wait for the programme completes his work.
The program will close all active programs. Click OK to confirm that.
On the next two windows that open ( Informations and Restart required ) click OK
[] The computer will restart and open a notepad ( C:\AdwCleaner[S1].txt ) with the report.
[*] Save the notepad report on the Desktop
[*] Please attach here C:\AdwCleaner[S1].txt
Note: The report will also be stored on C:\AdwCleaner[S1].txt [/list]
Step#3
Download Shortcut Cleaner from here:
http://www.bleepingcomputer.com/download/shortcut-cleaner/
Launch the tool … wait for the programme completes his work… attach here sc-cleaner.txt
Step#4
Please download zoek.exe and save it to your desktop.
[list]
[*] Close any open browsers.
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*] Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*] Copy the text present inside the code box below and paste it into the large window in the zoek tool:
iedefaults;
WhiteSmoke New Customized Web Search;ff
conduit;ff
AVG Secure Search;ff
FFdefaults;
C:\Users\sadie\AppData\Roaming\mozilla\firefox\profiles\0he66ksx.default\searchplugins\delta.xml;f
C:\Users\sadie\AppData\Roaming\mozilla\firefox\profiles\0he66ksx.default\searchplugins\whitesmoke-new-customized-web-search.xml;f
C:\Program Files (x86)\mozilla firefox\searchplugins\babylon.xml;f
C:\Program Files (x86)\mozilla firefox\searchplugins\safeguard-secure-search.xml;f
chrdefaults;
C:\Users\sadie\AppData\Local\AVG SafeGuard toolbar;fs
emptyalltemp;
C:\ProgramData\AVG SafeGuard toolbar;fs
C:\Users\sadie\AppData\Roaming\Babylon;fs
startupall;
filesrcm;
autoclean;
[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button
Please wait until a logreport will open (this can be after reboot)
[*] Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”