how to make the ticket for .Refund request"

i need to refund the money due to auto renew, after i install trial version Premier Avast. i think ,i miss understand for the free premier version.
I have 2 license of Avast, one for 3 pc. and a new one for auto renew from trial premier version this is no need for me.

how i can do.

Hi eakarach, welcome to the forum :slight_smile:

https://support.avast.com

Greetz, Red.

Also to add.
Please Make sure that the “auto renewal” is disabled.
Maybe this will help.

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle
Disabling Automatic Renewal service for Avast orders distributed by Digital River
[url=https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle]https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle

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You can also look at/change the auto-renewal yourself here https://www.avast.com/find-order :slight_smile: