How to remove a PUP

system · 2015-05-27T17:08:52.000Z

I’m plagued by this PUP that gets added to any searches using Chrome:

?trackid=sp-006

Avast did not detect any issues and I can’t get rid of it.

Any help appreciated.

CraigB · 2015-05-27T17:28:19.000Z

Have you turned on pup scanning in the scan settings, Malwarebytes will also remove pups in the detection and protection settings.

Eddy · 2015-05-27T17:40:13.000Z

Please follow the instructions:
https://forum.avast.com/index.php?topic=53253.0

essexboy · 2015-05-27T17:48:44.000Z

trackid=sp-006 that is google I believe

system · 2015-05-27T20:16:56.000Z

Thanks folks

I’ve downloaded Malwarebytes and it seems to be finding and identifying a lot of PUP’s. I honestly thought Avast Pro was all I needed. Would you recommend buying a full licence for Malwarebytes? Any conflict issues with Avast; and where in settings does one turn on PUP scanning?

Eddy · 2015-05-27T20:40:04.000Z

Yes, there are issues with avast and MBam if you run mbam in real time.

PUP scanning can be enabled in the file shield settings.

system · 2015-05-27T21:15:47.000Z

Thanks Eddy - PUP scanning was actually turned on in Avast.

Eddy · 2015-05-27T21:18:48.000Z

Keep it enabled is what I recommend.
Use avast for real time protection and run MalwareBytes e.g. once a week.

I do suggest you run the scans mentioned in the link I gave you.
A good checkup can’t hurt.

Cluster-Lizard2014 · 2015-05-27T21:46:00.000Z

One common PUP that AVAST doesn’t flag up is Open Candy.

Both Malwarebytes and Spybot scans will identify it as a PUP and get rid of it. Unfortunately there are a significant number of otherwise good ‘free’ programs that now come bundled with it as a non-optional extra. You won’t know this unless you read through the program’s User Agreement conditions thoroughly and those can change even when you are updating an existing program.

I’m sure many of us don’t thoroughly check an update installer’s UA and so such stuff can easily get on to a computer. I suspect that is how a lot of other PUPs get installed.

CraigB · 2015-05-28T03:54:14.000Z

Eddy post:6:

Yes, there are issues with avast and MBam if you run mbam in real time.

Really! I’ve been running both alongside each other for years and never had an issue, though I do exclude their program folders from one another ;D

Announcements