Hi,
I have a problem.
Impossible remove “automatic renewal” in my Avast Account x.x
There is no link for disable…
how I can remove this renewal?
Regards.
→ https://www.avast.com/faq.php?article=AVKB24#idt_0100 (Cancel auto-renewal)
I don’t find disable option…
I bough Avast IE in Avast Website
but I don’t find option… the FAQ is for old version…
In licence page:
https://s22.postimg.io/4gv8u464f/Capture_d_e_cran_2016_09_16_a_12_54_23.png
In homepage :
https://s21.postimg.io/tdi9dnyqd/Capture_d_e_cran_2016_09_16_a_13_08_49.png
Contact support: https://support.avast.com/support/tickets/new
Did you follow the instructions in the link Asyn gave you ?
Who handled the payment (Digital River, Nexway or Cleverbridge) ?
Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle
Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle
Turn off Auto Renewal:
https://www.avast.com/faq.php?article=AVKB24#idt_0100
Access help on this topic within the Avast User Interface:
https://forum.avast.com/index.php?topic=165749.msg1181311#msg1181311
You can also look at/change the auto-renewal yourself here: https://www.avast.com/find-order
Eddy> I don’t know…
bob3160 > this FAQ is old… and If y lost email… how can I do?
and I testing different link… but I try my email and password account but this website error email or password…
I found in your first link:
https://static.avast.com/support/kb/images/gen/avkb126/en/cancel_autoren.png
he exist button for disable auto renewal…
but I don’t find in my account…
Why Avast now is so complicated?..
The Avast 4.8 (Alwil Software) was cool… I miss him… it was simple, no problem, no ads, no force chrome download (erk, I prefer Chromium or Opera), customizable theme, etc
See Reply #3. 
@ borrougagnou,
The link may be old but the information is still valid.
https://forum.avast.com/index.php?topic=165749.msg1181311#msg1181311
If you can’t accomplish the task on your own, the link Asyn provided always works. 