How to remove Trojans?

Viruses and worms
1

Hello
My PC (ME)has several Trojans and i would like to delete them.
Sometimes if i click on IE or firefox the PC turns black gets stuck and then there r green stripes at the top. Now i put them all in quarantine (i use Avast) but still the same prob. Here r the Trojans names :
Win32:Xway-B
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Swizzor-gen
Win32:Spyware-gen
Win32:NGVCK-E
Win32:NGVCK-E
Win32:Kuang2
Win32:Bugbear-B
Win32:Adware-gen
Win32:Adware-gen
Win32:Adware-gen
Win32:Adware-gen
Thx, for your help.
I hope you can help me.
Oh yea, the Trojan also stole my pass and webaccount on yahoo.
PS: my PC had a record of 164 Trojans/worms/viruses.But all deleted.

:cry: plz help me :wink:

2

Hi Sarethor :slight_smile:

What is your OS and do you have other security programs like some firewall and antispyware programs like Ewido??

Edit:I see your OS is Me but what other security programs you have ?

3

Hi
I have windows ME, i told you…
I have Spybot, ad-aware and thats bout it.
and the online scans dont work.

4

If a virus is replicant (coming and coming again), you should:

  1. Disable System Restore on Windows ME: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264887
  2. Clean your temporary files.
  3. Use a-squared or Spyware Terminator (trojan removers).
5

Ok try this download a-squared free and update, update Spybot, and ad-aware clean your temp. files Disable your Windows Me System Restore
here is the link for a-squared http://www.emsisoft.com/en/software/free/

Ad aware settings
click “Check for updates now” in the lower right.

  • Click “Connect” and then “OK”.
  • When the updating process finishes, click “Finish”.
  • Click on the gear icon in the upper right (Settings).
  • Click “Scanning”.
  • Select:
  • “Scan within archives”
  • “Scan my IE Favorites for banned URLs”
  • “Scan my hosts file”
  • Click “Tweaks”.
  • Click “Cleaning Engine”.
  • Select “Automatically try to unregister objects prior to deletion”.
  • Click “Proceed”.
  • Click “Start”.
  • Select “Use custom scanning options”.
  • Click “Next” and wait for the scanning process to complete.
  • Select all the items found for removal. (“Removal” actually puts things in quarantine, so you can generally recover them if you need to.)

After that scan with Spybot S&D and a-squared

6

:slight_smile: Hi Sarethor :

  You should have a program that is geared to dealing
  with trojans, an antiTROJAN program . And based on
  your Win ME OS, as SNOWHITE said, that should be
 "a-squared Free", with the link she gave which provides
  info about the program. To actually download the
  program, go to :
  www.emsisoft.com/en/software/download .
7

ok ill try that, but dont i first have to switch off the trojan start thing in regedit, currentversion>run? :slight_smile:

8

Sarethor: Just deleting various files will not clear your system, you need to remove the root problem. As a recommendation I would suggest you visit http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html and post a HJT log. When my training is complete I will be able to help, but till then ask these experts…

9

i have trend-micro now, i bought the new one, but it doesnt detect those viruses/trojans i sent above… and i dl a-square and maybe later im gonna dl HiJackThis

10

I would hope it didn’t detect them as you already detected them and sent them to the avast chest where they could do no harm.

I’m at a loss as to why you went to Trend Micro as you haven’t reported any avast related problem/s. Why did you feel it necessary to switch ?

I assume that you have uninstalled avast as it isn’t recommended to have two resident AVs installed on the same system, even if one is disabled. If you did uninstall avast the contents of the chest will also have been removed during the uninstall.

11

I installed trend-micro cuz i bought it for me new pc but the registry-key wasnt used for my new pc so i installed it on my old one(ME) so you mean all the trojans are back?

12

No they aren’t back. All files that were in the chest are deleted when you uninstall avast, so you don’t have the ability to restore any files should the detection be false. You only find that out if after a short period of time you notice adverse effects after moving a file to the chest or by investigation and or validation at one of the on-line multi-engine scanners virustotal or jotti.

13

OK thx , but my ME still does a little bit odd, like when i click on ie or firefox , it gets black and then i have to reboot or sometimes it gets stuck with green stripes at the top an then i have to reboot again and again , one time i rebooted 14 times after each other. ???
Are the Trojans doing this? :cry:

14

rather than asking more questions about the problems you have , Why not follow the advice which you have already been given.
Have you downloaded A squared? Have you downloaded HJT ? If so post a log and we can help
anything could cause your screen to have problems.
good luck :slight_smile:

15

Yes , i did download A-squared , it found some other things but no trojans and those things are in quarantine but i didnt download HJT.

16

And so? Are you clean now? :slight_smile:

17

well, i dont know , when i scan with trend-micro, it doesnt find anythin, good but why do i have these problems? ::slight_smile: :frowning:

18

Which ones, right now? ::slight_smile:

19

The ones ive told 2 times already!!

… :frowning:

20

ok…im gonna dl HJT :slight_smile: