How to report a suspicious file that is NOT in the virus vault

Viruses and worms
1

I know the procedure for submitting a file to Avast that IS in the virus vault
(https://www.avast.com/en-eu/faq.php?article=AVKB21#idt_07).

But I have a suspicious file (email .doc attachment) that Avast scans and reports as safe, so IS NOT in the virus vault. It is suspicious on several counts, not least the facts that it is unsolicited, pressures one to open the attachment, and the attachment contains code.

Guidance, please.

Regards,
Mike

2

upload and test suspicious file(s) at one of these places www.virustotal.com / www.metascan-online.com
you may post link to scan result here

Moving files to the Virus Chest https://www.avast.com/en-eu/faq.php?article=AVKB21#idt_07
(it will only be a copy) then you can send it to avast lab

or use this https://support.avast.com/

3

First submission 2015-01-06 11:17:37 UTC ( 3 hours, 35 minutes ago )
https://www.virustotal.com/en/file/56d6b5053ad57f94ab73ff3b57a3aed5cf336f1600986e8a3634f2840602e215/analysis/

4

Thanks Pondus

Report made.

5

https://www.virustotal.com/nb/file/56d6b5053ad57f94ab73ff3b57a3aed5cf336f1600986e8a3634f2840602e215/analysis/1420563497/

reply from F-Secure

The file you sent was found to be malicious. We will be detecting the sample you submitted as Trojan-Downloader:W97M/Agent.DVXZ in the next database update.
6

Hello

Detection was added

https://www.virustotal.com/en/file/56d6b5053ad57f94ab73ff3b57a3aed5cf336f1600986e8a3634f2840602e215/analysis/

If the problem persists

use support https://support.avast.com/