How to submit ticket directly to Tech Support?

General Topics
1

Hello Folks

I would like to submit a request for assistance directly to Tech Support but I
unable to see exactly how to go about it. Info on the website is not clear.
Please guide me on how to submit a ticket.

I have posted my tech problem on the Forum but have not received advice.

Thanks.

2

I’m having the same problem. I recently had a virus and I was able to delete the program and thus far have not had any further problems. But I can’t access the internet. The connection is saying that it has something to do with the firewall setup but I’ve tried everything that I know to try and fix it. I don’t know how to call the tech support number because it’s in another country. If you or anyone could help me I would appreciate it very much. Thanks.

3

I really would not bother with Tech SUpport, the only thing they are selling is optimization … have been involved with tech support and the product has gone from 80% working to I can only boot up in safe mode… Do NOT do business with AVAST. It is a pyramid scheme designed to get you to buy MORE services from them … a complete unscrupulous scam!

4

Completely false. This is just FUD.
Post your problem as ask for help. There are a lot of users and some avast team members helping here in forums.

5

I’ll agree with Tech. That’s BS, and while tech support may be hard to reach at times, it can be had: http://support.avast.com/

Just ask your questions here and we’ll be glad to help though.

LE: I just replied to your original question, and we can continue there.

6

but no one force anybody to buy the product.

the download allow you to try for month
if you happy about the service then buy it.
if you don’t have money to buy use free and registered
and if there is something wrong you can ask for help here in the forum
everybody is willing to help
and if you don’t like the product then
you can download the removal tools.

if you need help be free to post your problem, and everybody willing to contribute their experience
to solve your problems

Regards!!!

Edit: o i see :-[ We cannot blame him/her. but the solution is with him/her. he can point out who did that to him/her cause he/she the only one who see those guys. :-\ :-\ :-
Why he/she hijacking one’s post? (like me this time ;D ;D ;D ;D )

7

The problem is that the OP did ask for help, but the topic fell through the cracks…

If you’re willing to contribute, then go to the OP’s original question like I did, and offer assistance.