Hello,
I am new and lost. I had the free version of AVAST and it worked for a few months and then stopped working. I would double click on it and nothing. So I tried to reinstall and it said it couldn’t because I already had it and it was running. But I couldn’t see it on force quit-- it didn’t show up. So it was running but not running?
The only way to uninstall is if it is working. So I dragged the application to the trash and then emptied the trash and restarted my machine. It says that it is still installed. Because it is the free version, I can’t talk to a human being, must get my help here or from an article that doesn’t exist. Aaak.
I am not even sure that I will ever find this post and any replies to it, as I find this forum to be confusing and overwhelming. If you can email me (I gave permission on my profile), please do so. I am pretty sure there is a file or something in the library or somewhere tucked away that I need to delete. I just don’t know what.
Hello,
if Avast app is still present in Applications (=directory /Applications/Avast.app still exists), start Terminal app and in it paste the following command: