How to unlock the previous phone that I forgot to remove from avast  

system · 2017-06-11T21:04:39.000Z

Hello:
I changed my phone and I forgot to remove the old phone from my Avast account now, phone is blocked, I put the SIM card again and isn’t recognized.
what do I have t o do?
Thanks

Eddy · 2017-06-11T21:14:15.000Z

Remove AMS/AT from the old phone.

system · 2017-06-11T21:31:16.000Z

How i do that?
Thanks,

Eddy · 2017-06-11T21:42:48.000Z

https://www.avast.com/faq.php?article=AVKB166

system · 2017-06-11T21:56:58.000Z

I don’t have access to setting, the phone is locked asking me for avast password

Asyn · 2017-06-12T05:21:55.000Z

→ http://www.avast.com/faq.php?article=AVKB127#artTitle (Restore forgotten PIN)

system · 2017-06-12T12:38:56.000Z

Phone doesn’t have internet signal

Eddy · 2017-06-12T12:43:59.000Z

Reset the phone to factory default.

system · 2017-06-12T13:11:31.000Z

I tried it,but Avast doesn’t let me do it!

system · 2017-06-12T13:14:31.000Z

mauriziogp post:9:

I tried it,but Avast doesn’t let me do it!

I don’t have access to internet and phone doesn’t recognize the SIM card

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