HPE 520 sc win7 64kb stopped to work - safemode does not work

essexboy · 2015-06-07T19:08:41.000Z

There was no infection, lets now try to reset the registry to the last one that worked

Download the attached fixlist.txt to the same location as FRST
Start FRST as before and press fix
Once done try a normal boor

system · 2015-06-07T20:16:44.000Z

IT’S ALIVE!

however, something is maybe missing, for example in Start-menu application icons are missing (there is only standard folder picture visible). and

is there some common guidance what i need to do still in order to get everything back? can i install avast again?

should i change time and date back in BIOS (battery replacement).

i soooo much thank you already!

ville

essexboy · 2015-06-07T20:25:46.000Z

So it is just the normal programmes that you installed that are missing ?

You can re-install Avast

system · 2015-06-07T20:50:21.000Z

Programmes are not missing…i think windows jus caanot load right icons. also for example in right-bottom you can normally see multiple icons e.g.outlook. dropbox, wifi-signal quality,etc…i can see only keyboard and speaker volume. and in unhide icons more, but there is “empty slots”.

i will install avast.

system · 2015-06-08T11:51:31.000Z

After few reboots i made i can see windows was working quite normally. then I changed bios time (it was in 1.1.2005) and now sick Pc is coming up, but fails after one min with BSOD.

REGISTRY_ ERROR
STOP: 0x00000051

any advice? i don’t have avast yet installed, i did not do anything last night except tried some sw was working and PC was ok (it was on) whole night.

can i fix registry with any tool?

essexboy · 2015-06-08T13:41:59.000Z

OK this is indicative of a registry corruption

Are you able to boot into safe mode with networking

Download Avast Uninstall Utility to your Desktop.
Disconnect from the net
Uninstall Avast via control panel (if present)

[]Run the uninstall tool and accept the reboot to safe mode
[]Once complete reboot your system

system · 2015-06-08T20:46:55.000Z

still here…

Yes, now i’m able to boot in safe mode.
i ran avastclear.exe and it succeeded.

but, it still gives the same BSOD (REGISTRY_ERROR STOP: 0x00000051)

this comes when Windows is coming up, i don’t touch to keyboard or mouse at all. yesterday the PC was up’n running whole night and i did not make any changes just opened some applications.

what i made before coming to this forum is that i tried to get even earlier backup than we took yesterday with HP recovery tool, but i’m not really sure if those worked. application always claimed that it was not successful…cannot be sure.

can you still help me? is there any smart tool which can fix the register?

essexboy · 2015-06-08T21:19:11.000Z

So in safe mode it boots OK ?

Lets try a clean boot

In the search box type Msconfig and select the programme that appears at the top

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

https://dl.dropboxusercontent.com/u/73555776/Cleanboot1.JPG

2.Click to clear the Load Startup Items check box.
NoteThe Use Original Boot.ini check box is unavailable.
3.Click the Services tab.
4.Click to select the Hide All Microsoft Services check box.

https://dl.dropboxusercontent.com/u/73555776/cleanboot2.JPG

5.Click Disable All, and then click OK.
6.When you are prompted, click Restart.
7.Allow to boot to normal mode and let me know if it behaves

system · 2015-06-09T07:34:14.000Z

safe mode is ok now. i made as instructed, windows looks faster…but still same BSOD, REGISTRY_ERROR.

hope you still have tricks…

i really appreciate your contribution, amazing.

essexboy · 2015-06-09T09:06:27.000Z

Could you download and install the hotfix from this page https://support.microsoft.com/en-us/kb/321771

system · 2015-06-09T11:26:00.000Z

should i start now all services first what i stopped in previous step? now i don’t have network connection in safe mode…

system · 2015-06-09T11:41:35.000Z

well, i started services and logged in to website, but that fix is not for Win 7. it’s for win 2000.

system · 2015-06-09T11:55:05.000Z

i ran CCleaner Free regiser cleaning tool (not fixed) and it found several ActiveX/COM-problems. in information field there is InProcServer32\C:\Program\Alwil Software\Avast5.…dll

should i try to fix them?

essexboy · 2015-06-09T12:06:06.000Z

Yes try that

system · 2015-06-09T12:27:05.000Z

nope, i fixed all and same continues. safe mode is still working and when i run ccleaner again no register errors found anymore.

REGISTRY_ERROR

***STOP: 0x00000051 (0x0000000000000001, 0xFFFFF8A000023010, 0x00000000015AE000, 0x0000000000000374)

essexboy · 2015-06-09T12:33:48.000Z

OK next trick … From safe mode run system restore and select a point as far back as possible

system · 2015-06-09T13:16:00.000Z

nope, i made that 60 days back and still the same. hope you still have tricks?

essexboy · 2015-06-09T13:21:33.000Z

Download Windows All In One Repair from Tweaking.com to your desktop
Install the programme

Reboot to safe mode with networking
Run Windows All In One
Select Step 2
Select open Pre-repairs scan then click scan
Let that complete
Save the results to a text file on your desktop

https://dl.dropboxusercontent.com/u/73555776/waioprescan.JPG

Open the Repairs tab

https://dl.dropboxusercontent.com/u/73555776/waioopenrep.JPG

Select the following repair number :

1

Set the system to reboot on completion
The press Start Repairs

https://dl.dropboxusercontent.com/u/73555776/waiorepair.JPG

system · 2015-06-10T18:01:50.000Z

fingers are now crossed. looks promising!

i made as you guided and windows has been now up’n running for a while!

however, i think i need to do some step still coz, i cannot for example install avast. it says set registry key user rights for HKEY_LOCAL_MACHINE\CurrenControlSet\services.

i think that that tool from tweaking made changes…

essexboy · 2015-06-10T18:44:26.000Z

a step at a time I feel

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

[]Run the uninstall tool and accept the reboot to safe mode
[]Once complete reboot your system
[*]Reinstall Avast

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