Sorry if this has been dealt with before, but some searching didn’t seem to return a similar issue to mine. During my monthly virus scan today, Avast came back with a report of 9000 infected files. When I viewed the report, every last one of them was an html file (and if not every last one on my computer, at least the vast majority) and nearly all of them are infected with HTML:Script-inf, though a few are also infected with HTML:Iframe-inf or HTML:RedirME-inf, and I’m guessing there might be some others in there somewhere as I’ve not taken the time to scan all 9000 listings. Anyway, owing to the fact that a massive chunk of those html files are help and documentation files for several GIS and Image processing programs that I own, I do not want to do anything that will remove my access from them, such as moving them to the chest or deleting them. The problem is, however, that selecting the option to repair all failed for all. In addition to the large number of files infected on my computer, I’ve also noticed the Avast window popping up when I’m trying to access common websites (e.g. Yahoo and Facebook) with warnings which include the infections listed above and also a new one called URL:Mal. How can I get rid of this infection without losing my files?
Does all these postings about the vrus update glitch mean that a lot of users aren’t on automatic update?
There was only a 45 minute outing before the new update arrived. I missed it all together, but after the slow down with the servers eased off (while everybody was trying to get the “fixed” update) everything went back to normal and now seems just fine. As avast says on their blog there was no harm done to any internal file of any computer with avast installed, so everybody can normally pick up what they were doing after getting the update you mentioned,
Well I have to admit they handled this webshield glitch very professionally, considering the enormous amount of users depending on the avast solutions. No internal files were ever affected and updating was halted until everyone could get the fresh update that fixed it.
I haven’t seen other av solutions do this, that is why I think avast is getting better all the time all of the time,
I was hit with this html script inf problem today. Did a full scan and avast found problems but could not deal with them all. Avast wanted to give it a try in a boot scan which was my next move anyway so here we are. Boot scan is finding html script inf in all sorts of places. I am on auto updates.
variety5160, before doing anything else, update your virus definitions and only rescan after that.
Also, never directly delete a file but rather sent all (infected) to Chest (if any).
