Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Pondus, I ran the Malwarebytes and deleted a trojan…
The disorderstatus pop-ups stop but somehow i still feel like it’s not clean yet as i encountered strange behavior of Ms Word 2013 (the table design changes). Is this related?
I have attached the log file for you.
Hi Essexboy, thank you for your resolution.
I have deleted the msnzqn.exe file previously with the malwarebytes software but i executed your fixlist anyway.
Some of the jobs are not completed successfully though.
I attach for you the log.
Second, i also run the adwcleaner per your suggestion and it deletes a few unwanted things i believe.
I attach the log as well.
Thank you for Pandus and Essexboy… Much appreciated for you help.
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe