AM HAVING TROUBLE LOGGING IN TO ASSOCIATED BANK ONLINE BANKING. WHEN ITRY TO LOGIN, IT GOES RIGHT BACK TO THE LOGIN PAGE. SOMETIMES IF I LOGIN TWO TO THREE TIMES IT WILL WORK, BUT NOT VERY OFTEN. I DISABLE AVAST ANTIVIRUS AND IT WORKS FINE, SO I KNOW IT IS SOMETHING TO DO WITH AVAST ANTIVIRUS. I AM USING THE WINDOWS XP OPERATING SYSTEM AND THE FIREFOX 3 BROWER. I CAN LOGIN FINE ON MY LAPTOP, WHICH HAS THE WINDOWS VISTA OPERATIBG SYSTEM. PLEASE LET ME KNOW WHAT I CAN DO TO FIX THIS PROBLEM.
This is a rather remote possibility, but I ran into it once when having problems connecting to my ISP. They finally decided my password had somehow lost its association with my user name, and had me “change” my password to the same one I’d been using, to refresh the appropriate files at both ends. In that particular case, it worked fine.
(Edit) Another thought, since you’re using Firefox – try going into Options/Security, hit the “saved passwords” button, and see if the one for your bank is listed (shouldn’t be, for banking or similar critical sites). If so, delete it, save (or OK, or whatever), then go into Exceptions right above that and delete permission to save for your bank.
Well avast doesn’t block, but scans and alerts to infection, so I would suspect there is more to this than avast as your comment “sometimes if I login two or three times it will work” (by the way the Caps Lock key is on the left).
If this were truly avast it wouldn’t work period not intermittently.
What is your firewall ?
How do you log-in, is it on a normal http web page, where the input username and password are analysed on a https (secure) page then you are taken to the correct accounts page ?
It may be this flip flop between secure and non-secure pages and privacy/cookie (or firewall) settings as parameters need to be passed between pages and some firewalls have privacy settings that block this.
avast doesn’t scan/monitor https (secure encrypted) web pages.