I am Ticked!!!

Hi,

Advast alerted me to software updates I needed to get. Through the Advast program I clicked on the Java update now button and it took me to a download site. I clicked on the blue button which was the free update. (I don’t pay for java so assumed it was the right choice) What I got was downloaded a bunch of crap. One was Malware which Advast refused…(good for you) but now I have a program on my computer I can’t delete. The program is called Otshot. I tried to delete it through Windows and it said it deleted it but upon reboot it has become part of my start-up sequence.

This really bothers me because you are suppose to protect me from crap like this not actually send me to them!! This will be the last time I trust your system in this regard. If you are going to provide a service like this the program should be taking us directly to the company page and not some sleezy download site.

I may not renew my service because of this.

OK it looks like you pressed the wrong download button, this is becoming a bit of a nightmare on all download sites … See here http://blog.avast.com/

OK lets remove this garbage for you

Please download Junkware Removal Tool to your desktop.

[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[
]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[
]post the contents of JRT.txt into your next message.

THEN

Download OTL to your Desktop
Secondary link

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif

[*]Select All Users
[*]Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir “%systemdrive%*” /S /A:L /C
CREATERESTOREPOINT

[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs