I am unable to renew my annual Avast Free subscription

[DavidR]

This is a problem that has been going on for a while, one fix failed and it still hasn’t truly been solved.

See this topic - the solution worked for this user:

FIXED - the Avast Free Licence Re-activation Loop Failure

I have Posted this on my Thread but thought it warranted a fresh topic. FIXED, for ME at least as nothing seemed to clear it…even a full remove with the tool and uninstall/re-install. The difference I think was using the offline installer? Finally had a response from AVAST direct via Facebook Messenger. Now, I already tried a reinstall and Avast clean but failed. Avast said do it again but use the OFFLINE installer. I totally removed AVAST - used the Avast Clean Tool and downloaded the off…

AVAST Offline Installation Files - Free: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe