Hi. I would like to cancel Autorenewal option. I have tried to do that several times following an options from mail warning about auto renewal, but it was unsuccessful. Please, can someone help me about this.
Best regards
Hi. I would like to cancel Autorenewal option. I have tried to do that several times following an options from mail warning about auto renewal, but it was unsuccessful. Please, can someone help me about this.
Best regards
You didn’t mention what exactly you have tried so here are some options.
Find My Order> Cancel Auto Renewal
https://www.avast.com/find-order
AND
Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle
Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle
Well, 7 days before automatic renewal I 've receive mail with following text, quot: Thank you for trusting Avast to protect your computer and your online activity. To cancel Automatic-Renewals, just visit avast.com/find-order, sign in, and cancel this feature. So I followed the link, type in ORDER ID given in mail and password. But I was redirected to page where it stand that my Order ID or password was incorrect. And I am 100% sure I typed in correct Order ID and password. Is there any other way to cancel order?
Contact Avast support:
https://support.avast.com > You could Submit a Support Ticket and explain in detail your issue.