i can not connect vpn why？？sos

Avast SecureLine VPN
1

i can not connect vpn why？？sos

2

A cry for help without information is a cry in the dark.
What errors are displayed (if any) ?

What Operating system ?

What VPN ?

3

Avast SecureLine VPN
I can’t connect to any points(National Sites), I had changed the smart mode ,Not responding
Is the avast VPN server offonline? I am from china ,any people like me?

4

Sorry, I didn’t check the sub-forum you were posting in.

I just wonder if this might be VPN blocking in China.

A quick search reveals this:
https://www.google.co.uk/search?q=are+VPNs+blocked+in+China

Yes, you can legally use a VPN in China. However, the Chinese government only approves VPNs that comply with its requirements and bans those who don't.

I don’t work for Avast so I can’t directly answer if this is the problem.
I will try to attract some attention to your topic.

5

Hi,
I’m not 100% sure but I believe that the service isn’t available in mainland China.

Best Regards,
Martin

6

Thanks for the prompt response Martin.

EDIT:
Where does that leave the user, if they can’t use it in mainland China, should we be selling it in China and or can the user get a refund ?
But I’m sure they would rather be able to use Avast Secureline VPN.

7

Thank you DavidR ,God bless you !

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You’re welcome.