I can not install avast

Lenovo’s new laptop. Axis is installed seven 64-bit and a few programs.I put the latest version of the Free. While trying to install a window and the first step when trying to go to the next step of the installation window hangs.Who, what can prompt?

What previous antivirus software did u have before you were in the process of installing avast?

No anti-virus programs are not Secure the. The laptop was clean.

Uh… interesting I think I know what you experienced? During installation and you go to the next step and it hangs. I had the same experience for the 1st time when Avast! 8 was released? Before that I uninstalled avast! 7 and used it’s uninstall utility and re-installed avast! 8 again and it worked.

You do the same… uninstall avast!8 via add/remove. Use this tool http://www.avast.com/uninstall-utility. Follow that instructions on the link that i gave you. Last step re-install avast!8.

Report back if you have any issues.

Tried it twice already. No result. Cleaned all traces in the system from Avast, registry and try again. All repeats.

If it’s a new laptop then most if not all come with a trial AV installed ( Symantec/Norton, McAfee, Trend ) did you uninstall this first ?

No anti-virus programs do not ustanavlivalis.Noutbuk was clean. The operating system was DOS

DOS as in Windows Operating System?

Probably a malware is interfering with Avast installation. Download, install, and update MalwareBytes’ AntiMalware. Run it in safe mode and do a full system scan. Also download, install, and update SuperAntiSpyware do a full scan in normal mode.

You said it’s a new notebook and it didn’t come with an pre trail installed antivirus/internet security software. That’s not possible? Perhaps a new laptop with no antivirus/internet security software installed may have malware installed too?

The notebook is completely empty - with the software pre-installed DOS! Not any antivirus or laptop operating systems Windows! Perhaps for the Western countries is nonsense, but not for Russia. To reduce the cost of the product. Set their own operating system Microsoft Windows 7 Ultimate. The same system is installed on the computer and Avast established quietly.