I Can't Gain Free Premium Because of Friend Invitation

Avast Free Antivirus / Premium Security
1

I invited 4 friends to Avast, they’re seen in Avast’s interface. But I can’t get my prize. Avast says payment is failed. Also I can’t gain the premium.

2

→ https://www.avast.com/recommendation-terms-and-conditions

3

Yes, I providing all of conditions and they seen in Avast interface but I can’t take my prize.

https://media.discordapp.net/attachments/777907367718420523/836303764948385813/avast.png

4

I still need help.

5

Hi,

What happens after you click on the ‘Claim now’ button?
Please attach a screenshot.

6

It’s in Turkish but I hope you understand.

https://media.discordapp.net/attachments/786249720417746996/837335610875969587/unknown.png

7

I’m still experiencing this issue.

8

Hi,

Can you provide us with a support file id, please?
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

9

FIS6F

10

Hi,
Can you try it again and let me know if it is now working for you, please?

11

It’s still same and it’s last day of the Avast subscription. It will make my system unsafe. :frowning:
Note: Avast don’t wants credit card information. This tab is always empty.

https://media.discordapp.net/attachments/786249720417746996/839615774569922580/unknown.png

Also I’m tried buying it a lot of times. It says 0.00 TRY. Will there be any payment?

12

i have the exact same problem!!

13

Same problem here! my support id is KGR8I