I Can't Register My Product

system · 2017-05-25T13:02:41.000Z

When I tried to register avast free antivirus i received this message:

The online content is unavailable. Please check your internet connection and try again.

I’m connected to the internet fine, how am I supposed to register my product?

DavidR · 2017-05-25T13:31:57.000Z

Have you just installed this ?
If so you have 30 days until you would ordinarily have needed to register it.

However, the avast free version is i the process of change in relation to having to register. If you ignore the registration at the end of the 30 days it should auto register. I haven’t come across this new registration, so I can’t speak from personal experience.

Eddy · 2017-05-25T14:14:43.000Z

Could be the same problem as with the updates.
Change your DNS to Google DNS and see if it works.

system · 2017-05-25T16:15:13.000Z

changed my DNS didn’t work

system · 2017-05-25T19:01:46.000Z

I am getting this with my ongoing subscription (about to end after this update, I want my computer back!).

Have subscribed for 2 years and now my activation is bad apparently, can log in online. AVAST will not read a license.avastlic either, says its corrupt even though I just made it from my online account.

After advice from the forum I uninstalled the product using avastclear.exe, this because the UI kept crashing after the last update. I installed a clean offline copy of internet security (which I pay for) and now I can’t activate it.

What a total shambles this AV is. I will be demanding a refund if this is not put right quickly. 6 goes to get readable verification image, it’s like AVAST don’t want my business.

Eddy · 2017-05-25T22:23:39.000Z

The captcha code is there the only first three post and it really helps to keep spammers away.

bob3160 · 2017-05-26T20:34:39.000Z

This should ease your concerns:
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144

system · 2017-05-26T23:59:58.000Z

bob3160 post:7:

This should ease your concerns:
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144

I pay for a service I am no longer receiving, this update sucks, roll it back. It does not ease my concerns, AVAST has screwed up and I am subbed until Jan 2018, I have been living with a product that sees turning my machine on as a new network and resets all my program access preference so I have to run with nag screens in between the UI crashing every few hours. This is rubbish.

bob3160 · 2017-05-27T13:14:00.000Z

jools3 post:8:

bob3160 post:7:

This should ease your concerns:
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144

I pay for a service I am no longer receiving, this update sucks, roll it back. It does not ease my concerns, AVAST has screwed up and I am subbed until Jan 2018, I have been living with a product that sees turning my machine on as a new network and resets all my program access preference so I have to run with nag screens in between the UI crashing every few hours. This is rubbish.

My message had to do with the free version of Avast.
To solve you r problem, have you contacted customer service ?
https://support.avast.com/support/tickets/new?form=3

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