I can't renew my subscription

Hello, My 1 year subscription has expired. I want to renew my subscription within the program, but the credit card part is locked in the purchasing section and cannot be opened. I tried the Avast site, but it’s the same there. What should I do ?

https://www.hizliresim.com/69h7utg


https://i.hizliresim.com/69h7utg.png