I have installed avast v 6.0.1367 in my pc and i use windows vista. I neither cannot update my program nor uninstall it. When i try to uninstall the program from my control panel, it appears this message: Error reading product data from “c:/program files/alwil software/avast5/setup/”.Setup cannot continue. What should i do?
Hi
-Download aswclear.exe+Rejzor removal tool for Avast
-Go to safe mode
-Run aswclear.exe
-Restart your PC
-Run Rejzor removal tool for Avast in normal mode
-Restart your PC
-Install latest version of Avast
Download:
-http://www.avast.com/uninstall-utility
-http://rejzor.wordpress.com/avast-cleanup-tool/
Thank you
Bye
- Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Here are the installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/
- Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
- Uninstall in Safe Mode using Avastclear.
http://www.avast.com/uninstall-utility - Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
http://rejzor.wordpress.com/avast-cleanup-tool/ - Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot. - Install the version you downloaded.
- Reboot.
offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
Thank you SO MUCH!! At least! My computer is safe again! It worked!!