What is it with you cowboys at Avast?
I have already paid for your premium service which has given me a substandard service,
and now you want me to pay even more money to you before you fix problems I’ve already paid for.
I can’t wait till this licence has expired and I can go look for a more user friendly and suitable
company which doesn’t want to rip its customers off.
According to the pictures there is nothing wrong.
According to the picture and the scan that was done I have problems with system settings and junk files.
And the only way I can get them sorted is by paying for some optimatation tool, or am I reading that all wrong?
That is correct.
avast CleanUp is a separate tool/addition to the avast av tool.
It is not included > https://www.avast.com/premier
So why does this crap keep coming up every time I do a scan.
I paid premium price for something that should be doing this already.
Avast are rip off cowboys.
Turn the popups off.
http://screencast-o-matic.com/screenshots/u/Lh/1458647127333-3618.png
I paid premium price for something that should be doing this already.No, you paid for protection not for cleaning up rubbish.
It is not a rip off at all.
If you check the link I gave you it clearly tells what you get with avast premier.
Premier offers complete, top-of-the-line protection against all kinds of attacks
because you are telling avast to scan for them by just running a smart scan.
you can change the smart scan settings by opening the settings, under general scrolldown and click smart scan, then disable what you dont want the smart scan to scan for
also alot of the problems it tells you are not that big of a deal, that 2GB junk files will more than likely just be temp files, trash or even browser cache and can manually be sorted out. and that 1 system settings tweek will only get you a very unnoticably small speedup and will more than likely just be something like turning the minimise and maximise animation off or something silly.
@d3180701
- Avast Antivirus Premier is Antivirus product with some extra features like Shreadder, RescueDisk etc. however the CleanUp utility isn’t part of the subscription. Check (A) + (B). I’m sorry for the confusion.
- But! I checked your account and you bought our ancestor product - GrimeFighter. CleanUp is a tuned up version of it. I’ve send you your Activation code with PrivateMessage. Or you can try to activate it from Avast Account - (C). Please be aware that this is an extra campaign for our existing GrimeFighter users where we prolonged their license till 30.3.2016. Test it, however you need to buy it to use it from 1.4.
Lukas
(A) - https://www.avast.com/compare-antivirus
(B) - https://www.avast.com/cleanup
(C) - https://www.avast.com/en-us/faq.php?article=AVKB225#artTitle
Thank you all to the above posters for your kindly advice, and a special thanx to bob3160 for showing me how to turn off them pop ups.
Hopefully this will fix all I need fixed and it will be smooth sailing until my account is finally closed.
Thanx also to lukas.hasik for info on the clean up software, however I will not be using the trial or full program, and once my account is
completed I will not be using Avast ever again.