I catn recover my files from the trunk

Viruses and worms
1

I can not recover my files from the trunk, I have desactivated all the shields, and when I try to recover the files. only direct accesses are shown, but not the folders. who can help me???

2

avast does not send folders to quarantine, but files…when you restore it will be sendt back to orginal location unless you specify a different folder to restore it to. a copy of the file will remain in chest just in case something goes wrong

avast! 7.x: Using the Virus Chest
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1406

3

Something is wrong, I have tried all what the manual said and nothing, looking to my HD, the space used by my files are still there, but I can not see the files nor folders. Only direct accesses to my folders are created, but they do not find the route. Is it a way to visualize the info from my HD so I can copy them yo other file???

4

can you attach a screenshot…

5

Are all your shortcuts and folders missing ?

[*] Download RogueKiller and save it on your desktop.

NOTE: If using IE8 or better Smartscreen Filter will need to be disabled

[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan

https://dl.dropbox.com/u/73555776/RKScan.GIF

[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.

https://dl.dropbox.com/u/73555776/RKDelete.GIF

[*]The report has been created on the desktop.

[*]Next click on the ShortcutsFix

https://dl.dropbox.com/u/73555776/RKFixShortcuts.GIF

[*]The report has been created on the desktop.

Please post: All RKreport.txt text files located on your desktop.

6

it is done, i have recovered all my files and folders, using rouguekiller, tks to everybody.

7

Could you post the logs please as that is an infection form … Or you have been playing with view options ;D