I don't know if this is the right place but....

General Topics
1

I have nowhere else to turn and I am really worried. For the last three days, I have been getting an error message regarding sethc.exe

Today I decided to have a look at it since it wasn’t a one-off thing. I can navigate around my computer like normal, except for a few very alarming exceptions. I cannot open task manager. I cannot run Malwarebytes. I cannot run Spybot&Destroy. I cannot install a new version of Malwarebytes.
the error message is as follows:

?HandleUiaPropertyListener@Element@DirectUI@@UEAAXPEBUPropertyInfo@2@HPEAVVALUE@2@1@Z in DLL-file C:\WINDOWS\System32\Sethc.exe

Googling Sethc.exe issues is a scary read, given that it is involved in a hack dealing with admin passwords. I have had my computer on standby for the last few days and it requires a log-in password when waking up, which I have not had any issues with. So I’m not sure if that has been hacked and changed.

Regardless, right around now I am very, very, very concerned and I don’t even know if I will even get back into the computer if I re-boot. I am at that stage where fear is turning into paranoia and I don’t know what to do. Avast is the only program that wants to start a search, but the full system scan is for now stuck at 0%.

Help, please.

2

Update avast to the latest version and follow these instructions > https://forum.avast.com/index.php?topic=194892.0

3
C:\WINDOWS\System32\[b]Sethc.exe[/b]

Upload and scan file (Sethc.exe) here >> www.virustotal.com
If it ask to see latest report, click on rescan button for a fresh result
Post link to scan result

4

This is the link to the scan result

https://www.virustotal.com/sv/file/2deb595b76334beeb3e50afa05f50de9461372069fa7dd05cd033ba03d03567b/analysis/

As for following the standard logs, I can download the latest version of Malwarebytes, but I can’t run the program. It doesn’t start and the error message I mentioned before shows up.

5

Skip Malwarebytes and continue with Farbar.

6

Same issue, can’t run Farbar either.

7

Can you roll back to a previous date with Windows ?

8

Analysis date: 2017-04-21 05:03:24 UTC ( 1 week, 6 days ago )

You did not click the rescan button.

Anyway it seems not needed
First submission 2015-11-06 17:03:11 UTC ( 1 year, 5 months ago )

9

Have you tried run it from safe mode?

10

I’ve tried running it normally, and with admin privileges but neither works. I am unsure how to run it in safe mode.

As for rolling back to a previous date, I am not sure.

11
I am unsure how to run it in safe mode.
Same way, except you start your computer in safe mode first
12

Ah shyte. I was hoping Pondus could edit before you posted. Don’t bother Pondus. What version of Windows are you using? 7/8/10?

He may not have ease of access to Safe Mode if he’s past Windows 7.

13

Windows 10, I upgraded from Win 7 about 2 weeks before the “free upgrade offer” from Windows expired, so I’ve had it since then

14

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

15

Well, here’s to hoping I still have access to the computer after I re-boot
drinks imaginary shot

I’ll be back. Hopefully.

(also, thank you for bearing with my computer-semi-illiteracy and fear-driven paranoia).

16

Joins in the taking shots.

No problems with the “computer-illiteracy”. I know for a fact, you’re by far not the worst. My grandmother is pretty bad! (Has problems remembering anything technological past checking Social Media/Facebook).

If you do get into Safe Mode, see if you can run FRST.

17

Update:
I decided to try a regular reboot first, just to see if it accepted the password. No issues logging in, which is where I used to get the first error message. No issues opening task manager. No issues running Malwarebytes. Can run FRST. Currently running Malwarebytes just in case.

This might, maybe, just maybe have been one of those times where the Machine Spirits where just frowning at me and a regular old “Have you tried turning it off and on again?” actually would work. In my defense, when you can’t run anti-malware programs and can’t bring up the task manager, getting worried is probably an understandable reaction.

I hope this is just a case of me wasting your time for a non-issue. Will report back once malwarebytes is done scanning.

18

I suggest you run the scan ans attach the logs anyway.
A check will not hurt :wink:

19

Malwarebytes noted 0 threats and FRST’s logs are attached. I think I’m good, or should I also run the rootkit scanner?

20

There is a lot that need to be fixed.