Okay so I keep getting a pop up and when I click it says “hxxp://i.trkjmp.com/kwd?c” site and what not. I tried to use http://forum.avast.com/index.php?action=search2 but I don’t understand what it means to attach logs, like what am I attaching it to? Can somebody explain this to me.
And the problem you are having is… ?
Avast just has blocked a malicious url. That is all.
See Attachments and other options below: Click browse to find the log you want to attach. Click open after highlighting the log and the log will appear in the empty box under Attach:
A screencapture of the links is attached below this post:
hi ashlerrx,
OK, we will try again.
To obtain the logs for antimalware programs, download them onto your desktop (if they go elsewhere, say the download folder, cut/paste them to move them onto the desktop) and run them. Use the guide posted just below to attach the logs as you go along.
Here: http://forum.avast.com/index.php?topic=53253.0
You will need to download and run these four programs:
- AdwCleaner
- Malwarebytes
- OTL
- aswMBR.exe
Please note where the logs are kept when the logs are saved on completion of the run of each program. Then attach each log. There is a forum size limit of 192 KB total for logs combined per post, so you may have to create a second or third post to attach all logs produced. This is normal.
Once that is done, a malware expert will come along soon to assist you.
I am sorry for any misunderstanding on our part. Please accept my apologies.