Dear Helpers
i not sure if i was infected with virus, this is how it happen.
Suddenly alot application of avast missing. then i try to restart in safe mode, and resetup again and download latest database file too in avast website, and all file was properly install in safe mode
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i do a thorough scanning on safe mode , and no virus detected, when i restart in normal window mode, alot of avast application file missing again. in total almost 20 file missing. and the avast could not be open due to missing files.
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So step 1 fail. i try the other step, i restart in safe mode again, after install i do a boot scan after restart when scan done and no virus detect it load normal windows. later i check the avast alot missing files again…
I really not sure is it a fatal hidden virus or error … -
I try uninstall it in control panel, then i find that it prompt setup and have this error log and i have save it for yours to see what wrong with the error log…
18.11.2007 10:56:07 general: Started: 18.11.2007, 10:56:07
18.11.2007 10:56:07 general: Running setup_av_pro-413 (1043)
18.11.2007 10:56:07 system: Operating system: Windows Vista ver 6.0, build 6000, sp 0.0
18.11.2007 10:56:07 system: Computer WinName: HOME-PC
18.11.2007 10:56:07 system: Windows Net User: home-PC\home
18.11.2007 10:56:07 general: Cmdline: /uninstwiz
18.11.2007 10:56:07 general: Old version: 413 (1043)
18.11.2007 10:56:07 general: Install check: ‘C:\Program Files\Alwil Software\Avast4\ashDisp.exe’ does NOT exist
18.11.2007 10:56:07 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
18.11.2007 10:56:07 general: DldSrc set to inet
18.11.2007 10:56:07 system: Computer DnsName: home-PC
18.11.2007 10:56:07 system: Computer Ip Addr: 192.168.1.68
18.11.2007 10:56:07 registry: Get registry: Software\Microsoft\Internet Explorer\Version=7.0.6000.16546
18.11.2007 10:56:07 general: Operation set to INST_OP_INSTALL
18.11.2007 10:56:07 general: GUID: 96954af2-391b-4c2d-abf4-58f854b239db
18.11.2007 10:56:07 general: Default server pseudo definition loaded as ‘’.
18.11.2007 10:56:07 general: SelectCurrent: selected server ‘FailSafeServer’ from ‘main’
18.11.2007 10:56:07 package: GetPackages - set proxy for inet
18.11.2007 10:56:07 internet: SYNCER: Type: use IE settings
18.11.2007 10:56:07 internet: SYNCER: Auth: another authentication, use WinInet
18.11.2007 10:56:07 general: Entered SetupProcessPro::Do( INST_OP_INSTALL )
18.11.2007 10:56:07 general: Entered SetupProcessWin32Avast::Do( INST_OP_INSTALL )
18.11.2007 10:56:07 general: Entered SetupProcessWin32::Do( INST_OP_INSTALL )
18.11.2007 10:56:07 general: Entered SetupProcess::Do( INST_OP_INSTALL )
18.11.2007 10:56:20 internet: SYNCER: Type: use IE settings
18.11.2007 10:56:20 internet: SYNCER: Auth: another authentication, use WinInet
18.11.2007 10:56:21 general: progress thread start
18.11.2007 10:56:21 general: progress start - 1
18.11.2007 10:56:22 general: compatCopyFile( \servers.def.vpu, C:\Users\home\AppData\Local\Temp_av_proI.tm~a03612\onefile ) failed with error 0x00000002
18.11.2007 10:56:22 general: InvalidateCurrent: invalidated server ‘FailSafeServer’ from ‘main’
18.11.2007 10:56:22 general: SelectCurrent: unable to find any suitable server in ‘main’
18.11.2007 10:56:22 internet: while trying to get file ‘servers.def.vpu’, error 0x00000002 has occured, try 1
18.11.2007 10:56:22 internet: tried 1 servers to get file ‘servers.def.vpu’, but failed (0x00000002)
18.11.2007 10:56:22 file: GetNewerStampedFile:GetFileWithRetry failed: C:\Users\home\AppData\Local\Temp_av_proI.tm~a03612\onefile, servers.def.vpu, error: 0x00000002
18.11.2007 10:56:22 package: Download servers.def, servers.def.vpu failed with error 0x20000011.
18.11.2007 10:56:22 general: compatCopyFile( \servers.def, C:\Users\home\AppData\Local\Temp_av_proI.tm~a03612\onefile ) failed with error 0x00000002
18.11.2007 10:56:22 general: InvalidateCurrent: invalidated server ‘FailSafeServer’ from ‘main’
18.11.2007 10:56:22 general: SelectCurrent: unable to find any suitable server in ‘main’
18.11.2007 10:56:22 internet: while trying to get file ‘servers.def’, error 0x00000002 has occured, try 1
18.11.2007 10:56:22 internet: tried 1 servers to get file ‘servers.def’, but failed (0x00000002)
18.11.2007 10:56:22 file: GetNewerStampedFile:GetFileWithRetry failed: C:\Users\home\AppData\Local\Temp_av_proI.tm~a03612\onefile, servers.def, error: 0x00000002
18.11.2007 10:56:22 package: Tried to download servers.def but failed with error 0x00000002.
18.11.2007 10:56:22 general: progress end - 0
18.11.2007 10:56:22 general: progress thread end
18.11.2007 10:56:22 general: InvalidateCurrent: invalidated server ‘FailSafeServer’ from ‘main’
18.11.2007 10:56:22 general: SelectCurrent: unable to find any suitable server in ‘main’
18.11.2007 10:56:22 internet: SYNCER: Type: Invalid
18.11.2007 10:56:22 internet: SYNCER: Auth: no authentication
18.11.2007 10:56:22 general: SelectCurrent: unable to find any suitable server in ‘main’
18.11.2007 10:56:22 general: progress end - forced
18.11.2007 10:56:22 general: progress thread end