My Avast4! found Virus. It gives me some choses. When I click on “totally delete the virus” (i have polish version that I don’t know how to in names on english) my Avast: “file is misses. the cleaner is not found”. I got WinXP SP1 and Administration acces. What should I do to repair it?
Hi,
please tell us exactly which Virus was found, and where (full path/folder/filename).
See avast’s report/Log for this info
try booting in SafeMode (F8-Boot) and repairing the infected file there, or moving it to the chest…
P.S.: This sounds also as if your avast could be damaged; you might want to try repairing it via control panel → Software/programs → Uninstall avast → repair
Did you delete any files from the TEMP folder recently?
Can you find a file called clnr0.dll anywhere on your disk?
VIRUS: WIN32:Netsky
in “TEMP” folder
I delete it but it comes back in few days with POST.
I Can’t find a file called clnr0.dll on my disk.
clnr0.dll is the avast! cleaner… so this is why you have this error message: “file is misses. the cleaner is not found”. Did you repair avast! installation as whocares said?
YES.
now it is in my temp
thnx