i had to take my computer in to get it fixed, it died last night, i think the virus had damaged it to much, so heres hoping he can save my emails and my documents, but he can save my programs, which i am very sad about, as i had microsoft office and word 2000 but i dont have the discs anymore they got lost in when i moved or someone knicked them. anyway he wont put them back on for me and i cant afford to buy the new program, does anyone have any ideas on a free program, that u can use like word,excel,etc,
It was that swen virus, and i had a antivirus program, but it deactived it and yes i download the removal tool, but i think it did so much damage there wasnt much i could do, and my daughter was the one who opened not me and she didnt know any better, well its in the shop getting fixed now so heres hoping it is ok
even after a botched-up deletion/disinfection attempt of SWEN,
any PC-wise guy should be able to fix the PC without any data loss …
(numerous posts on procedures here in the BBS)
Leave adkel alone. I know how it feels to have a messed up computer and no where to turn.
IN his (or her) case, the easiest thing to do is to take it to someone who has the knowledge, skill and patience to put things right in the shortest amount of time.
Sometimes this IS the best thing to do.
I hope ADKEL, that you are using AVAST now and it won’t happen again.
We are here to help you in any way possible. Too bad we were unable to prevent the damage, but once the swen is opened, it starts to do its’ thing.
You are correct, your daughter did not know any better, but please try to educate her if she has internet access so as not to download a virus, or open email containing one.
I would advise that should she see, or suspect a problem, to let you know, and you can ask one of us for help.
thanks for all your advice, i took my computer into someone who knows what they are doing so heres hoping i will get it back very soon as i am having withdrawls lol. accidents happen, my daughter is pretty good with computers i think she just got abit carried away, never mind, i will download avast again when i get my computer back.