Hello,
I’m running Avast 2015 free version under Windows 7 Pro 64 bit. Earlier today I found that Photoshop was running rather slowly. Using task manager I discovered that I had 50 instances of ngtool.exe running.
I updated Avast and it virus definitions and checked again. After restarting the machine I saw that a new instance of ngtool pops up roughly every 5 minutes. Surely this isn’t normal?
Does anyone have any idea why this might be happening and what I should do to stop it?
I am wondering if my Windows firewall configuration is to blame. I have it set so that outbound connections that do not match a rule are blocked, NOT the default setting of allowed. I have created rules allowing a number of Avast processes to make outgoing connections. I seem to be getting updates, and the Avast UI seems to be getting out, so I assume that my configuration isn’t completely wrong.
The command line reported by Task manager, for every instance, is “C:\Program Files\AVAST Software\Avast\ng\ngtool.exe avast reinstall”.
Best regards
John