i have a problem

hii.
i have a avast home and its not working at all and it has a mark on him and i want to remove it from my computer and it doesnt letting me, i tried to fix it with the FAQ but its still dont work’ i dont want to fix it i want to remove it…please help me!!

Your problem is most likely due to remnants from a previous(s) antivirus.

To remove avast! download & run avast! uninstall utility. Please follow the directions exactly in the hyper-link I gave you for the avast! uninstall utility.

Please post any & all antivius(s) you have used on this computer so that we may help you to clean up your system so that avast! will work for you.

Temporarily disable the avast self defense module:

  1. Right click the ‘a’ blue icon on system tray.
  2. Programs settings > Troubleshooting (tab)
  3. Disable self defense module
  4. Uninstall avast from Control Panel first. Boot.
  5. Download the latest version of Avast Uninstall and use it for complete uninstallation. Boot.

But, if you want to use avast (or any other antivirus) you must get rid of the one that is messing avast installation right now… which is it?