I have a rootkit MBR:\\.\PHYSICALDRIVE0\partition4 .....please help me essexboy

Viruses and worms
1

Hello,

My computer has been infected by the rootkit named in the subject above. I will go over the chain of events:

  1. Rebooted in safe mode then ran CC cleaner. Result- the million phony windows trying to “help” me with the infection stopped, but did not identify any virus.

  2. I system restored to one day prior to the infection. Result- I can only see half of the folders on my desktop, none in my documents except My DVD. …AND there is nothing in the files that are present.

  3. Ran Avast! free anti virus and it detected the rootkit. Result- could not delete the rootkit no matter how many times I tried.

  4. Updated Avast! free anti virus, scanned, detected and deleted rootkit. I think/hope. Result still cannot access my files.

  5. Ran TDSSKiller, it saw the rootkit, and deleted rootkit. I think/hope. Result still cannot access my files.

  6. Found this forum and downloaded OTL and aswMBR. Ran them both and saved the reports, I have attached them.

Any advise or help would be appreciated greatly.

2

Hi there by using CC I may not be able to recover all your files

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL O3 - HKU\S-1-5-21-1336176193-4188927261-2994575965-1006\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found. O3 - HKU\S-1-5-21-1336176193-4188927261-2994575965-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found. O3 - HKU\S-1-5-21-1336176193-4188927261-2994575965-1006\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found. [2012/03/20 17:50:34 | 000,000,448 | -H-- | M] () -- C:\Documents and Settings\All Users\Application Data\lkwSUFrZrv1I2q [2012/03/20 17:49:56 | 000,000,264 | -H-- | M] () -- C:\Documents and Settings\All Users\Application Data\~lkwSUFrZrv1I2q [2012/03/20 17:49:56 | 000,000,176 | -H-- | M] () -- C:\Documents and Settings\All Users\Application Data\~lkwSUFrZrv1I2qr

:Files
ipconfig /flushdns /c
xcopy %Temp%\smtmp\1 “%AllUsersProfile%\Start Menu” /H /I /S /Y /C
xcopy %Temp%\smtmp\2 “%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch” /H /I /S /Y /C
xcopy %Temp%\smtmp\3 “%AppData%\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar” /H /I /S /Y /C
xcopy %Temp%\smtmp\4 “%AllUsersProfile%\Desktop” /H /I /S /Y /C

:Commands
[purity]
[resethosts]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

[*] Download RogueKiller and save it on your desktop.
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRScan.png

[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRDelete.png

[*]The report has been created on the desktop.

[*]Next click on the ShortcutsFix

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRShortcutsFix.png

[*]The report has been created on the desktop.

Please post: All RKreport.txt text files located on your desktop.

3

Thanks essexboy for the prompt reply!

  1. Ran the fix. Result- most if not all of files returned, (haven’t checked everything yet), but the icons see-thru or ghost-like.

  2. Ran RogueKiller and kept to your directions, all 3 reports. Result- most of ghost-like came back! But not all.

  3. Reports exceed max character so I will attach again like last time.

Again your help is much appreciated,
tinrocket

4

After this run could you let me know what problems there are remaining

Download the latest version of TDSSKiller from here and save it to your Desktop.

[*]Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_1.jpg

[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_2.jpg

[*]Click the Start Scan button.

http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_3.jpg

[*]If a suspicious object is detected, the default action will be Skip, click on Continue.

http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_4.jpg

[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_5.jpg

[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of “TDSSKiller.[Version][Date][Time]_log.txt”. Please copy and paste its contents on your next reply.

5

Hello essexboy,

  1. Ran TDSSKiller per instructions. Result- nothing maliscious found. I have attached the reports.
6

What problems are now outstanding ?

7

Hello essexboy,

Sorry I took so long to reply, I was waiting for an e-mail alert but I guess i missed it. The system is acting fine, there is definitely folders and icons that are gone but I don’t think I want to restore to a previous date to attempt to revive them. also some icons are still ghost like empty shells. Should I delete them at this point. I am actually thrilled with everything you helped me with, I cannot express this enough!

Thank you essexboy,
Martin

8

Which ones are missing as we may be able to recover them. The ghost ones are system files that will need to be rehidden once we have finished

9

Hello essexboy,

Near as I can tell they are PDF’s, excel spreadsheets, word docs, JPEGs, in an unknown amount of folders.

I hope that was what you were asking for.
Thanks again,
Martin

10

OK first lets see if they are just hidden

[*] Download RogueKiller and save it on your desktop.
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRScan.png

[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRDelete.png

[*]The report has been created on the desktop.

[*]Next click on the ShortcutsFix

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRShortcutsFix.png

[*]The report has been created on the desktop.

Please post: All RKreport.txt text files located on your desktop.

11

Hello essexboy,

  1. Ran RogueKiller and kept to your directions, all 3 reports. Result- I had an icon reappear on my desktop for Streamtransport. I havent checked any other folders yet.

I have attached the reports as asked.

Thank you essexboy,
Martin

12

Could you re-run OTL with this scan script please

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
%USERPROFILE%..|smtmp;true;true;true /FP
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs

THEN

Please download MBRCheck.exe to your Desktop. Run the application.

If no infection is found, it will produce a report on the desktop. Post that report in your next reply.

If an infection is found, you will be presented with the following dialog:

[QUOTE]Enter ‘Y’ and hit ENTER for more options, or ‘N’ to exit:
[/quote]
Type N and press Enter. A report will be produced on the desktop. Post that report in your next reply.

13

Hello essexboy,

  1. I ran OTL. Result-it only produced one report; OTL.Txt, not the Extras.Txt

I attached it and will now run MBRCheck.exe

Thank you,
Martin

14

Hello essexboy,

  1. I ran MBRCheck.exe. Result- No infection found and produced report.

I attached it

Thanks again,
Martin

15

Ta this is what I was looking for

149 GB \\.\PhysicalDrive0 Dell MBR code detected SHA1: 57BDF501CE769EF2720C705B6C71C893DA31574E
How is the computer now ?
16

Hello essexboy,

The computer has been stable for a while now. Still have some ghost icons, but other than that she good.

Do you think I should do anything else?

Martin

17

Yep we will tidy up and hide the ghosts ;D

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

18

Hello essexboy,

I have indeed followed your last bit of advise and things are still running smoothly too. I just wanted to thank you again for all of your help and generosity.

Many Thanks!
Martin ;D

19

My pleasure ;D