I have had problems connecting to the internet since updating AVAST!

General Topics
1

I have Windows 7 Premium. Since updating Avast yesterday morning I have had intermittent problems going online; especially to any site requiring a password. I have tried to change the Avast setting but they keep reverting back (eg changing the work network to home, using safezone for all browsing). Anyone else having problems? BTW, I am not a computer person at all and trying to avoid uninstalling Avast! (since it is not the free version) or, at this point, just reimaging my laptop back to factory.

2
  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV did you use before avast!..??
3
  • Which avast!..?? (Free/Pro/IS) Pro (i think – i’m at work, not at home because i can’t access anything there…)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?) Windows 7 64bit Verizon
  • Other security related software installed…?? Just the defender (and god knows it may have been a windows update; they screw things up all the time)
  • Which AV did you use before avast!..?? i’ve had avast with no problems since january.
4

Please answer the questions when you’re home again. :wink: Thanks.

5
  • Which avast!..?? (Free/Pro/IS) Pro (i think – i’m at work, not at home because i can’t access anything there…)
  • Which version…?? don’t know
  • OS…?? (32/64 Bit…? - which SP…?) Windows 7 64bit Verizon
  • Other security related software installed…?? Just the defender (and god knows it may have been a windows update; they screw things up all the time)
  • Which AV did you use before avast!..?? i’ve had avast with no problems since january.

Answers after the questions…

Thanks!

6

Yes, I’ve seen your prior answers before already, but we need the exact…!! answers, that’s why I suggested to answer the questions when you’re back home again and can check your system. :wink: