I just want to ask if this is False Positive. Thanks in advance :D

Viruses and worms
1

I did a full scan on my pc using Avast home free edition, it says that it found a virus in C:\ProgramData\Symantec\Shared\QBackup{00E04411-30E5-4190-9F76-A2C81098E6A7}.qbi. I just got this computer last week. I have norton internet security 2007 installed in my pc.

Thanks in advance :smiley:

2

I donā€™t use norton (hate their products) but Iā€™m pretty sure that ā€œinternet security 2007ā€ is a type of antivirus. I may be wrong! but if not, only use ONE anti-virus program at a time. Having two installed really screws things up.

Upload the file to virustotal.com and see what it says. Then:

Tell Avast to quarantine the item and zip and password protect the file, then email to virus AT avast DOT com with ā€œvirusā€ in the subject and the password to the zip file in the body of the message.

3

You need it uninstall Norton.

Download and run the Norton Removal Tool.

4

So it is not a virus?

5

We didnā€™t say it wasnā€™t. If avast is saying that it has a problem with the file, then there is a reason.

By uploading the file to http://www.virustotal.com it will show you how many A/V programs list it as a Virus.

If there are a bunch that say that it is, then Iā€™d quarantine the file (because most likely, yes, itā€™s a virus).

Again, as I stated before, and as JTaylor83 has said, you should only have 1 A/V program installed at a time though.

If no other A/V programs see it as a virus, and only Avast does (look at the virustotal.com results) then send it to Avast so they can update their detections.

6

ok thanks again :smiley:

7

Absolutely, and welcome to the forums!